DeskPilot reads every incoming ticket, matches it against your knowledge base, and resolves it autonomously. Only escalates what truly needs a human.
Tickets come in via email webhook or embeddable web widget. Every channel, one queue.
Reads the ticket, searches your knowledge base, drafts a response, and sends it — all in seconds.
Low confidence? Billing dispute? Keyword trigger? DeskPilot routes to a human with full context.
Live ticket feed and resolution metrics